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September 06, 2010
 
INFO
Latest Information

Loyalty cards – a big success in Italy
In August Transfer Rapid awarded the 5000th loyalty card
New projects for 2008
Transfer Rapid will be launched on the money transfer market of Great Britain, Germany and Switzerland.
Transfer Rapid, now in Ireland
Starting with July, Transfer Rapid is available also in Ireland
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Frequently Asked Questions
 

Question:
How long does it take to receive the money?
Answer: At the same day when it was sent.

Question: Where must the sender go to send money through technological system Transfer Rapid?
Answer: In order to find the closest agent to his house, the sender only has to call the toll free number;

Question: If I have received the money in another province that is not the one I live, then can I still pick up the money?
Answer: YES. The order can be redirected for another province to the request of the beneficiary or the sender; in this case they should contact Transfer Rapid.

Question: The underage people can retire their money through technological system Transfer Rapid?
Answer: Yes, if the person has an ID (identity card)

Question: In case I am not able to move myself what happens with the money... Can somebody else come to pick up the money in my place?
Answer: This is possible only if the sender requests the change of the beneficiary.

Question: What documents do I need to make a transfer?
Answer: You only need a valid identity card. (I.D., passport)

Question: How can I receive the money that was sent to me?
Answer: You only have to go to any CEC Bank agency from the respective province and bring with you an identity card and the transfer number that the sender communicated you. If you don't know the transfer number, then you must know the sender name and the amount sent.