Transfer Rapid Continues to Operate NonStop

Across 15 years, 2.5 million Romanians have entrusted Transfer Rapid to send and receive money, to and from their loved ones. Today, we - employees and partners of Transfer Rapid - wish to assure you - valued member of our community - that our services continue without interruptions throughout this State of Emergency in Romania generated by the COVID-19 pandemic. It is important to highlight that Transfer Rapid and its partner CEC Bank are built, and operate, on structures of systemic importance in Romania, designed to continue functioning for their customers even during difficult times. This means that you stay, with and because of Transfer Rapid, as safe as possible during these times of crisis and of global uncertainty.

Transfer Rapid services are up and running at full capacity: you can transfer money to your family in any formula you desire - cash or online, with or without a bank card, into any bank account in Romania; and cash withdrawals in Romania are available at teller counters or nonstop, 24/7, at CEC Bank ATMs. In addressing our customers' needs at this time, we have launched opening of bank accounts from abroad and money transfers in EUR and LEI within Romanian between CEC Bank branches; and, starting this spring, money transfers from Romania to loved ones abroad.

We will continue to act in the interest of our clients, those we have come to know and love, providing services customized to their unique needs, reliable and close to home. We understand how hard you work, far from home, to earn the money you send to your family; of how important it is that this money reaches, promptly and reliably, those you love; we understand this because many of us are, or have been, ourselves, migrant workers. We understand you have choices, and appreciate your trust. And we commit to work just as hard for you, whenever you reach out to us, and merit your trust every step of the way.

Allow us to wish you and your family health and confidence. We are here for you, any time we can be of service to you.

Transfer Rapid Team

Contact Transfer Rapid

Money Transfer Service

Business Hours:

Monday to Friday: 09.00 - 17.30

Telephone Number:

0800.800.609
Toll Free Telephone Number - valid in Romania

+800.8000.5050
Toll Free Telephone Number - valid in Italy, Spain, United Kingdom, Germany and France

+4(0)21.320.9020
(Standard Charge)

Email:

support@transferrapid.com

Insurance

Business Hours:

Monday to Friday: 09.00 - 17.30 GMT+2

Telephone Number:

+4(0)21.308.0368
(Standard Charge)

Email:

asigurari@transferrapid.com

Tax Refund Services:

Business Hours:

Monday to Friday: 09.00 - 17.30 GMT+2

Telephone Number:

0800.800.335
Toll Free Telephone Number - valid in Romania

080.816.800.94
Toll Free Telephone Number - valid in United Kingdom

+4(0)21.308.0105
(Standard Charge)

Email:

recuperare_taxe@transferrapid.com

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