Create new account

In order to use our online transfer system, you must follow these 3 easy steps:

Step 1:

Please enter your last name, first name, date of birth and home address.

The information you provided here (first, last name and date of birth) must be the same as the information provided to the bank that released your credit/debit card.


Step 2:

Please set up and confirm a password and your email address, and we will send you the account confirmation.


Step 3:

Please confirm your mobile phone number to receive an SMS indicating the status of your transaction.

Transfer Rapid LTD (henceforth named "Transfer Rapid"), a personal data operator, registered at the Information Commissioner’s Office (ICO) with registration number ZA084028 through Transfer Rapid Ltd. London-Bucharest Branch , with a registered office address located at Bulevardul Unirii Nr. 72, Bl. J3, Sc. C, Et. 9-10, Sector 3, Bucharest, and also registered at the National Trade Register Office with registration number J40/7649/2012 and company registration number 30384612, e-mail contact@transferrapid.com, telephone 0800-800-609, as well as its group companies, collects and processes your personal data in accordance with the NEW REGULATION ON DATA PROTECTIONRegulation EU 2016/679 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of this data.

Transfer Rapid values your business and respects your privacy. The nature and scope of the financial services offered by Transfer Rapid, as well as its obligations to comply with the legal requirements in the financial services sector, mandate us to process the data that you provide us on a contractual basis or on a legal basis or legitimate interest or on the basis of your consent. <

The data is processed directly by Transfer Rapid, as well as by proxies who process data under the authority and on account of Transfer Rapid, in accordance with the strict obligations of cyber security imposed by the group's standards.

We want to offer you simple, personalized, cost and time-saving services. Insofar as you have consented to the processing of your personal data for direct marketing purposes, and the processing of this data by third parties, we use this data to improve our services, and to keep you informed of our latest products and services which could be of interest to you.

For example, in order to fulfill the legal obligations of the company and its legitimate interest, the processing of personal data is performed to create risk profiles (necessary for an effective management of fraud risk).

Likewise, if you have consented to us using these profiles so that we may offer you better services and other products, such as bill payment through CEC Bank ATMs (a product which has been awarded the distinction "Seal of Excellence" by the European Commission).

“Personal data”means "any information relating to an identified or identifiable natural person ('data subject'). An "identifiable natural person" is "one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

”Data processing”means "any operation or set of operations performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction."

”Data subject ”is an identified or identifiable natural person whose data is collected by the Operator directly, and through other agents, with the purpose of providing services determined by the Operator itself, as well as on behalf of the contractual partners.

“Profiling” "any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's economic situation, health, personal preferences, interests, reliability, behavior, location or movements."

Transfer Rapid may process the following personal data received from you for the purpose of money transfers when you complete an online or paper form, sign a contract, send a letter or an email, or communicate by phone: first and last names, mailing address, personal identification code, ID number, date of birth, telephone number, email address, copies of your identity documents, or other personally identifiable information.

As for our direct marketing activities, we select and analyze personal data, such as first and last names, date of birth, personal identification code, identity data, mailing adress, email address, telephone number, contractual data, including data to create profiles and to generate offers and personalized services.

Transfer Rapid processes personal data in order to provide financial products and services, to complete and execute contracts, for internal analysis designed to improve and develop new products and services, to identify and prevent fraudulent activities, for marketing, to present general or personalized commercial offers, for statistics purposes, for market research, to comply with legal obligations (such as fraud detection and prevention in the financial-banking sector), etc.

  • To conduct and complete the requested activity
  • The legal obligations of Transfer Rapid
  • The legitimate interest of Transfer Rapid (for example, managing the risk of fraud)
  • The consent to process for marketing purposes, and to provide data to third partiesConsimțământul pentru prelucrare în scopuri de marketing și pentru furnizarea datelor către companii terțe

To fulfill the legal obligations of the company and its legitimate interest, the processing of personal data is performed to create risk profiles (necessary for an effective management of fraud risk).

As for our direct marketing activities, we select and analyze personal data, such as first and last names, date of birth, personal identification code, identity data, mailing adress, email address, telephone number, contractual data, including data to create profiles, with the mention that "we do not use the entire data set simultaneously."

As most other websites, the site www.transferrapid.com automatically collects certain information and stores it into log files. This information includes internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other information about the use of the website, including a history of the pages you view.

We use this information to assist us design the website to better fit the needs of our users. We can also use your IP address to help us diagnose problems with our server, administer our website, analyze trends, monitor our visitors' activities, and to gather broad demographic information to help us identify our visitors' preferences. For more information, please read Transfer Rapid's Cookie Policy.

Transfer Rapid treats the security of your personal data very seriously. And because of this reason, Transfer Rapid has adopted and implemented strict security, tehnical and organizational measures meant to protect the data against unauthorized access, modification, or unauthorized destruction. These measures are evaluated and reviewed periodically.

Access to the data is only allowed to persons authorized by Transfer Rapid, and who have signed a confidentiality agreement.

Taking into account the regulation of the financial services sector, Transfer Rapid is mandated to keep the clients' data for a minimum of 6 years from the end of the contractual relationship or from the last occasional interaction. However, this period may vary in accordance with the contractual relationship that you have with Transfer Rapid. For more information about the data retention period, you can send a request to privacy@transferrapid.com

The General Data Protection Regulation provides a series of rights regarding your personal data which we will briefly present to you:

  • Right of access is the right to obtain a confirmation from us indicating whether or not your personal data is processed. And in case that the data is processed, you have the right to know how it is being processed.
  • Right to data portability is the right to receive the personal data in a structured, commonly used and machine-readable format, and have the right to transmit that data to another operator, if this is technically feasible.
  • Right to object is the right to object to the processing of the personal data, unless the processing is necessary for the performance of a task carried out for reasons of public interest, or when taking into account the legitimate interest of the operator.
  • Right to rectification is the right to request the rectification of inaccurate personal data without undue delays. The rectification will be communicated to each recipient who receives the data, unless this proves impossible or involves disproportionate efforts.
  • Right to erasure ("right to be forgotten")is the right to request the erasure of the personal data, without undue delays, should one of these conditions be met: the data is no longer necessary to meet the purpose for which it was collected and processed; you withdraw the consent you had given, and there is no legal basis for processing the personal data; you object the processing and there are no overriding legitimate grounds for the processing; the data has been processed illegally; the personal data needs to be deleted in compliance with a legal obligation; the personal data has been collected in relation to the offer of information society services.
  • Right to restriction of processing may be exercised in case a person contests the accuracy of the personal data for a period which would allow the verfication of data; the processing is unlawful and the person opposes the erasure of the personal data and requests the restriction of its use instead; in case Transfer Rapid no longer needs the personal data for the purposes of the processing, but it is required by the person for the establishment, exercise or defense of legal claims; in case the person has objected to processing pending the verification whether the legitimate grounds of the operator override those of the person.
  • The right to contact the National Authority for the Supervision of Personal Data Processing or the court of law.

Transfer Rapid has designated a data protection officer whom you may contact directly if you have questions or concerns relating to Transfer Rapid's personal data policies or practices. For any questions, please email privacy@transferrapid.com or send a written request, signed and dated, to the following address: Transfer Rapid Ltd. London-Bucharest Branch, Bulevardul Unirii Nr. 72, Bl. J3, Sc. C, Et. 9-10, Sector 3, Bucharest.

At the same time, exercising any of your rights, as indicated above, or to withdraw your consent to the processing of your personal data, you may send a written request, signed and dated, to Transfer Rapid Ltd. London-Bucharest Branch, Bulevardul Unirii Nr. 72, Bl. J3, Sc. C, Et. 9-10, Sector 3, Bucharest or email at privacy@transferrapid.com.

You may also call toll free at 0800-800-609.

In order to provide you with better services and the latest offers, we may share the data with other companies that process data on our behalf or as independent operators (in the latter case, these operators have the legal responsibility to maintain data processing integrity).

Examples of categories of recipients may be:

  1. Providers of financial services or services related to the financial sector, subcontractors of Transfer Rapid who ensure the proper functioning of the company (for example, companies ensuring the maintenance of terrorism watch lists).
  2. Providers of insurance services
  3. Providers of tax refund services
  4. Delivery companies
  5. Call center providers
  6. Market research companies
  7. Public institutions (based on legal responsibilities)
  8. Other subcontractors of Transfer Rapid

Since the applicable legislation and the type of services provided may change periodically, it is to be expected that the Terms and Conditions of Personal Data Processing to change as well.

We reserve the right to modify at any moment without any reason or notice, the Terms and Conditions of Personal Data Processing, with the exception of posting the amended version on this website. Therefore, we recommend that you check our website frequently to see the latest amended version of Terms and Conditions of Personal Data Processing.




Transfer Rapid Limited is an authorized payment institution licensed to operate money transfer on behalf of residents of the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Netherlands, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.